Shipping policy
Shipping & Delivery
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Bella Designs! This Shipping Policy outlines our shipping processes, costs, and timelines to ensure a smooth delivery experience.
1. Processing Time
1.1 Orders are typically processed within 5 business days after payment is received.
1.2 Custom and made-to-order items may require additional processing time, which will be communicated at the time of purchase.
1.3 Orders are not processed or shipped on weekends or holidays.
2. Shipping Methods & Costs
2.1 We use USPS as our primary shipping carrier. Shipping costs are calculated at checkout based on the selected shipping method and destination.
2.2 Free shipping may be available for orders over a certain amount, as advertised on our Website.
2.3 We currently ship within the United States. For international shipping inquiries, please contact us before placing an order.
3. Delivery Estimates
3.1 Estimated delivery times vary based on the shipping method selected and the destination. USPS provides the following estimated shipping times:
- Standard Shipping: Delivery times are determined by USPS and vary by location.
- Expedited Shipping: Delivery times are determined by USPS and vary by location.
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Express Shipping: Delivery times are determined by USPS and vary by location.
3.2 Delivery times are estimates and may be affected by factors outside our control, such as weather conditions, carrier delays, and peak holiday seasons.
4. Order Tracking
4.1 Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
4.2 If you do not receive a tracking update within 6 days, please contact our support team at support@belladesigns.online.
5. Lost, Stolen, or Delayed Shipments
5.1 Bella Designs is not responsible for lost, stolen, or delayed packages once they have been shipped.
5.2 If your package is marked as delivered but you have not received it, please check with your local carrier or neighbors before contacting us.
5.3 Claims for missing or damaged packages must be filed with USPS. However, we will assist in the resolution process to the best of our ability.
6. Incorrect or Undeliverable Addresses
6.1 Customers are responsible for providing accurate shipping information. Bella Designs is not responsible for orders shipped to incorrect or undeliverable addresses.
6.2 If an order is returned due to an incorrect address, the customer will be responsible for any additional shipping fees to reship the package.
7. Contact Information
For any shipping-related inquiries, please contact us at:
📧 Email: bellaballoondecor@gmail.com
📍 Mailing Address: PO Box 23, Schriever, LA 70395
🏢 Physical Address: 203 W 2nd Street, Ste 2, Thibodaux, LA 70301
Thank you for choosing Bella Designs!